Spotify is a digital music service that gives you access to millions of songs. Backed by Accel, Kleiner Perkins and Norwest.
About the role
The Personalization team makes deciding what to play next easier and more enjoyable for every listener. From Blend to Discover Weekly, we’re behind some of Spotify’s most-loved features. We built them by understanding the world of music and podcasts better than anyone else. Join us and you’ll keep millions of users listening by making great recommendations to each and every one of them.
What they're looking for
- You have experience in product quality, evaluation, data curation or a closely related field where human judgment is used to assess model or product performance
- You know how to independently define evaluation criteria and turn subjective qualities into clear, repeatable rubrics
- You are comfortable designing and running both qualitative and MOS-style evaluations and synthesizing the results into actionable insights
- You have an understanding of voice or audio quality, including qualities such as naturalness, pacing, tone, accent and pronunciation, or the ability to develop that expertise quickly
- You have strong judgment and can maintain a consistent quality bar while balancing different product requirements, markets and stakeholder perspectives
- You are comfortable working autonomously, identifying what needs to be evaluated and establishing the processes and cadence to make that evaluation useful over time
More about this role
The Personalization team makes deciding what to play next easier and more enjoyable for every listener. From Blend to Discover Weekly, we’re behind some of Spotify’s most-loved features. We built them by understanding the world of music and podcasts better than anyone else. Join us and you’ll keep millions of users listening by making great recommendations to each and every one of them.
We are the Voice Production Team, the creative team behind Spotify’s AI voice experiences. We think about AI voices from a casting perspective — including voice type, age and gender — and from a performance perspective, recognizing that a voice may need to perform differently for DJ than it does for an audiobook recap. We bring expertise in voice casting, direction, recording and production, and work closely with Speak to set the quality bar for AI voice models across experiences including AI DJ, Generative AI Ads, Personalized Podcasts, Agent Voice Chat and more.
As a Senior Product Quality Analyst, you’ll bring a dedicated evaluation perspective to the team. You’ll own how we define and measure AI voice quality, bringing together Voice Production’s creative bar, Speak’s technical bar and the...
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