Run a more profitable restaurant with SpotOn. Point-of-sale. Online ordering. Reservations. Team management. Rapid funding. AI profit analysis. And more. Backed by a16z.
About the role
Lead onboarding consultations with key decision-makers, aligning expectations, defining success metrics, and establishing implementation roadmaps. Serve as the primary contact for executive stakeholders, ensuring proactive communication and alignment throughout onboarding.
What they're looking for
- Deep expertise in restaurant technology, POS platforms, and operational best practices
- Exceptional executive communication and presentation skills, engaging senior stakeholders to drive alignment
- Advanced proficiency in virtual training, remote onboarding, and implementation best practices
- Strong analytical and problem-solving skills with a strategic approach to complex client needs
- Proven ability to lead cross-functional initiatives and manage competing priorities in fast-paced environments
- Experienced with CRM platforms (e.g., Salesforce), project management tools, and data-driven reporting
More about this role
We’re not just building restaurant tech, we’re giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about helping restaurants succeed.
Named the #1 Restaurant POS by G2 (Summer 2026), based on ratings from real users
Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users
Awarded Great Places to Work and Built In’s Best Workplaces for multiple years running
We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. If you’re looking to make an impact with heart and hustle, SpotOn is the place for you.
As a Client Onboarding Specialist, you will play a critical role in ensuring a seamless and strategic Point of Sale (POS) implementation experience for our enterprise and mid-market clients (5+ locations). Serving as a trusted advisor, you will take ownership of the entire onboarding journey, from initial engagement to successful activation, ensuring...
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