Maximize your social ROI with Sprout Social, trusted by 30k+ brands. Power everything from publishing and engagement to analytics and influencer marketing. Try 30 days free. Backed by NEA.
About the role
This is a versatile, customer-facing consulting role centered primarily on driving long-term social media strategy, executive partnership, and strategic performance optimization for enterprise customers. While the core focus of this position is delivering high-impact Premier Success engagements, you will also lead end-to-end platform implementations to onboard and configure Sprout for newly acquired or expanding accounts. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Must be bilingual with professional fluency in English and Spanish (verbal and written)
- 4+ years in social media strategy, professional services, software implementation, or strategic SaaS consulting
- Demonstrated experience in social strategy development and execution
- Demonstrated experience developing custom consulting deliverables, executive playbooks, and strategic reporting frameworks
- Experience in training external audiences and navigating complex software platforms
- Deep understanding of software implementation processes, change management, and how project execution ties directly to customer value
More about this role
Sprout Social is looking to hire a Bilingual Strategic Services Consultant on the Professional Services team as part of the Sales & Customer Experience organization.
The Sales and Customer Experience team shapes how Sprout powers the future of customer connection for today's most innovative brands. We sell and support the leading social media management platform for businesses, helping organizations unlock the full value of social. Through powerful social intelligence and trusted partnership, we enable teams to build authentic relationships and drive meaningful business impact.
You'll join a high-performing, collaborative team made up of some of the brightest minds in the industry, working with iconic brands like Campbell's, Salesforce, Airbnb, and Equifax. Just as importantly, Sprout is a place where your growth matters. You'll have the freedom to shape your career, explore new paths, and build toward what's next, with a team that's invested in helping you get there.
This is a versatile, customer-facing consulting role centered primarily on driving long-term social media strategy, executive partnership, and strategic performance optimization for enterprise customers. While the...
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