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About the role
Sprout Social is seeking a Senior Director, Decision Analytics to join our Strategy & Business Operations team. In this senior leadership role, you will head our centralized Decision Analytics function, overseeing the data science and analytics teams that power strategic choices across the entire company.
What they're looking for
- Experience: 12+ years in analytics, data science, or a related field, including 5+ years leading teams within a SaaS or subscription-based business
- People Management: 5+ years experience of hiring, developing, and mentoring a high-performing team of managers, analysts, and data scientists
- Leadership: Proven success scaling and managing a centralized or hybrid analytics function that simultaneously supports diverse cross-functional business units
- SaaS Fluency: Deep, fluent understanding of core SaaS metrics across the customer lifecycle (e.g., ARR growth/composition, NRR, GRR, pipeline velocity, CAC payback, LTV:CAC, and product activation)
- Strategic Altitude: The ability to move fluidly between high-level executive strategy and granular, hands-on technical execution
More about this role
Sprout Social is seeking a Senior Director, Decision Analytics to join our Strategy & Business Operations team. In this senior leadership role, you will head our centralized Decision Analytics function, overseeing the data science and analytics teams that power strategic choices across the entire company.
This isn't a passive reporting role. You are tasked with reinventing how Sprout approaches data—moving beyond retrospective reporting to build a predictive, insights-driven culture where data actively shapes business outcomes. Inheriting a team mid-transformation, you will define how every major function at Sprout utilizes data to accelerate growth and maximize business impact for years to come.
As a pillar of the Strategy & Business Operations organization, you will sit at the critical intersection of business strategy and technical data infrastructure. We are completely rebuilding our centralized data approach, making this role the single most important hire for our department's future.
What we offer: The opportunity to manage real ambiguity with true ownership, backed by direct visibility to the Chief Product Officer and Sprout's executive leadership.
We are a team that values...
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