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Order Management Manager

Stampli · Austin, TX, United States · Hybrid

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About Stampli

Connect Procurement, Accounts Payable, Vendor Management, Expenses, and Payments in one ERP-integrated Procure-to-Pay platform with Billy. Backed by Insight.

About the role

As the Order Management Manager at Stampli, you lead the Order Management function, covering the Order-to-Cash lifecycle. This will include the Closed Won process, entitlements management, portal set up, manual adjustments, and data management across many tools and systems. You will ensure only fully executed and completed transactions are recorded as Closed Won and that information is accurate, complete, and passed across various places so we can keep our customer entitlements accurate. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • Entitlements management within Stampli’s back end administration tools. This includes creating Customer Accounts, managing product entitlement details, issuing payment links, etc
  • Overhaul the existing Closed Won process and flow. Partner with Systems Administrators and Sales Leaders to implement upstream safeguards and data requirements that will improve our Closed Won process
  • Partner with Finance to improve the organization and entry of data used for financial reporting and commissions payments during the Closed Won process
  • Build and maintain detailed process documentation for each of the various workflows you support
  • 5+ Years of experience in Order Management, Deal Desk, or similar functions supporting the Quote-to-Cash and Order-to-Cash lifecycle
  • Fluency in order operations and the ability to distill complex processes into actionable tasks
More about this role

As the Order Management Manager at Stampli, you lead the Order Management function, covering the Order-to-Cash lifecycle. This will include the Closed Won process, entitlements management, portal set up, manual adjustments, and data management across many tools and systems. You will ensure only fully executed and completed transactions are recorded as Closed Won and that information is accurate, complete, and passed across various places so we can keep our customer entitlements accurate.

You will partner closely with Deal Desk, ensuring you are trained in each other’s tools, processes, and ways of working, providing resiliency for each other. You will partner closely with members of RevOps, Finance, AI Operations, and Business Applications to ensure we systematize a well run process, we can build automation and efficiency where possible, and that you can keep a consistent and well managed queue in place to organize your work. Our goals are to decrease work that can/should be automated, to solve problems upstream where possible, and to scale our output over time.

As the first full-time Order Management headcount at Stampli, you will take over work from various team members who are...

Read the full posting on Stampli's site ↗

Revenue Operations

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