Startups

People Operations Administrator - West

Stord · LAS2 - Las Vegas, NV - W Cheyenne Ave · On-site

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About Stord

Stord offers fulfillment, warehousing, and transportation for DTC and B2B, plus the integrated software you need to provide your end consumers with the best pre-purchase and post-delivery consumer experience. No matter your product, Stord is ready to power... Backed by Kleiner Perkins and Lux.

About the role

Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Stord is rapidly growing and strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • Partner with staffing vendors and co-employment partners to review performance, fill-rate, quality, and compliance, develop corrective and proactive action plans
  • Assess vendor capacity and scalability specific to regional needs (seasonality, client mix, shift profiles)
  • Maintain and continuously improve regional demand tracking tools/dashboards to support the Regional Leadership Team (RLT) decision-making
  • Analyze workforce trends (Attrition, Overtime/Mandatory overtime, Voluntary Time Off / Voluntary overtime, call-offs, cancellations) and recommend actions to stabilize delivery and cost
  • Deliver recurring and ad hoc reporting (daily/weekly site rollups, NHO conversion, quality of hire, vendor fill-rate, cancellation reasons, error/audit logs)
More about this role

Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Stord is rapidly growing and strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission.

By combining comprehensive commerce-enablement technology with high-volume fulfillment services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. Stord is leveling the playing field for all brands to deliver the best consumer experience at scale.

With Stord, brands can increase cart conversion, improve unit economics, and drive sustained customer loyalty. Stord’s end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.

Hundreds of leading DTC and B2B companies like True Classic, Native, Seed Health, goodr, Sundays for Dogs, and more trust Stord...

Read the full posting on Stord's site ↗

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