Stripe is a financial services platform that helps all types of businesses accept payments, build flexible billing models, and manage money movement. Backed by General Catalyst, Khosla and Kleiner Perkins.
About the role
Most operations leaders are brought in to fix problems. We're looking for someone who prevents them — and designs the system in which prevention becomes the norm. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 12+ years of experience in brand operations, creative operations, or creative program management. A track record of building operational systems at the function level, not just executing inside them
- 5+ years managing a team of producers, program managers, or operations professionals, with clear evidence of developing talent and building production capability
- Demonstrated experience engaging cross-functional partners before briefs are written — shaping workstreams, clarifying business needs, and setting creative teams up to succeed
- Experience building and owning an annual creative roadmap for a team or function, including prioritization frameworks, capacity planning, and tradeoff communication with senior leadership
- A track record of building operational infrastructure — intake processes, prioritization systems, partner communication frameworks — that scaled and outlasted your direct involvement
- Experience managing significant budgets, including developing transparent accounting structures in partnership with Finance
More about this role
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
Brand Studio sits at the center of everything Stripe shows the world — from visual identity and brand systems to campaigns, events, digital experiences, and global marketing. The studio functions as a creative multiplier: setting the standards, building the systems, and producing the work that helps Stripe show up with intention and quality across every touchpoint.
World-class creative output requires world-class operational infrastructure. Brand Operations is the function that makes Brand Studio's work possible at scale — not by managing the execution, but by architecting the conditions that enable it. That means shaping what enters the studio, ensuring clarity before a brief is written,...
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