Stripe is a financial services platform that helps all types of businesses accept payments, build flexible billing models, and manage money movement. Backed by General Catalyst, Khosla and Kleiner Perkins.
About the role
As a product manager on the Dispute Prevention team, you’ll shape the next generation of products that help businesses prevent and resolve disputes. You’ll define the vision and strategy for a fast-growing product area, expanding our capabilities across customer segments, platforms, and payment-processing environments. You’ll help users reduce purchase confusion, maintain healthy dispute rates, and recover more revenue by combining network technologies with Stripe’s data and intelligence. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 8+ years of product management experience, ideally in B2B software
- Highly analytical, with a rigorous approach to quantitative and qualitative evidence. You’re comfortable digging into data, writing SQL when needed, and connecting product decisions to user and business outcomes
- Scrappy and resourceful, with experience taking products from zero to one. You thrive in early-stage environments, test ideas quickly, and turn what you learn into products that scale
- Strong commercial and business acumen. You understand how customer needs, market dynamics, and product differentiation translate into adoption and durable business value
- Proven cross-functional leadership, including experience partnering with B2B sales teams on customer discovery, technical evaluation, and commercialization
- Experience shipping Dashboard and API products, with empathy for end users and developers alike
More about this role
The Payments Intelligence organization builds the systems that optimize payments across Stripe’s global network. We develop data-driven products that help businesses maximize revenue while minimizing fraud, disputes, and payment costs.
The Disputes team builds products that help businesses prevent, manage, and resolve payment disputes. We are creating an increasingly automated, end-to-end experience from helping cardholders recognize purchases and resolving issues before they become disputes, to recovering revenue when disputes do occur. Our products help businesses reduce operational effort, maintain healthy dispute rates, and stay in good standing with payment networks.
Dispute Prevention is a fast-growing product area with an ambitious vision: make Stripe’s intelligence and network capabilities available to businesses of every size, including large platforms and businesses that process payments across multiple providers. We work across Stripe and with external partners to turn a complex, fragmented ecosystem into products that are simple to adopt, easy to operate, and capable of delivering measurable value at scale.
As a product manager on the Dispute Prevention team, you’ll...
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