Stuut automates your entire order-to-cash process. Collect 40% more revenue with AI agents that actually do the work. Live and collecting cash in days. Backed by a16z.
About the role
Own onboarding through steady-state for an assigned account portfolio. Drive product adoption against each customer's stated business outcomes, not feature checklists. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 4+ years in Customer Success or Account Management at a B2B SaaS company, ideally fintech or finance-workflow software
- Track record owning renewal/expansion numbers, not just satisfaction scores
- Comfortable with ambiguity: this is a growth-stage company building CS process as it scales
- Financial/AR domain fluency a plus, not required
- Excellent written and verbal communication, comfortable running exec-level QBRs
More about this role
Stuut is the AI coworker that runs order-to-cash for the world’s leading enterprises. Across order management, credit, collections, payments, cash application, disputes and deductions, Stuut does the work end to end and keeps going until the cash hits the bank.
Over 150 companies, spanning the mid-market to the Fortune 50, including Honeywell, ZoomInfo and PerkinElmer, use Stuut to unlock up to 40% more cash flow and cut DSO by 47%. More than $3 billion has moved through the platform to date.
Founded in New York by Tarek Alaruri and Ben Winter, Stuut has raised $93 million from Insight Partners, Andreessen Horowitz, M12, Microsoft’s Venture Fund, and others. Learn more at stuut.ai .
The Customer Success Director will own a book of accounts post-sale through renewal and expansion. You are the primary relationship owner: driving adoption, protecting retention, and finding expansion paths tied to the customer's AR outcomes (DSO reduction, cash application accuracy, dispute cycle time)
Own onboarding through steady-state for an assigned account portfolio.
Drive product adoption against each customer's stated business outcomes, not feature checklists.
Run QBRs: outcomes delivered, ROI,...
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