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Product Manager - Payments

Substack · San Francisco (HQ) · Remote

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About Substack

The app for independent voices. Backed by General Catalyst, Y Combinator and a16z.

About the role

We're looking for a Product Manager to help expand monetization on Substack. You'll build better ways for readers to support creators and make the experience of paying for great work simpler and more rewarding. Your scope will include gifting, retention offers and improvements to the payment and subscription experience, with opportunities to explore commerce and, over time, advertising-related monetization. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • A record of shipping products that improve meaningful customer or business outcomes, with a clear account of your contribution
  • Deep curiosity about how creators earn a living and how readers decide what to pay for
  • Analytical strength, including funnel and cohort analysis, experimentation and the ability to investigate questions directly
  • An AI-native approach to product development: you use AI tools and agents as part of your everyday workflow and can rapidly build working prototypes to test ideas and answer questions yourself
  • Clear writing and the ability to align engineering, design, data and business partners around decisions
  • Comfort with ambiguity and limited resources, and a willingness to do the detailed work needed to ship and learn
More about this role

Substack helps independent writers, artists, podcasters, videographers and other creators build sustainable businesses through direct relationships with their audiences. We are building products that give creators more freedom, ownership and ways to earn from their work.

We're looking for a Product Manager to help expand monetization on Substack.

You'll build better ways for readers to support creators and make the experience of paying for great work simpler and more rewarding. Your scope will include gifting, retention offers and improvements to the payment and subscription experience, with opportunities to explore commerce and, over time, advertising-related monetization.

You'll work closely with Payments Engineering, Design, Data, Growth and Creator Product, as well as Chris Chen and the C-level leadership team. You'll develop a clear, data-informed point of view on what to build and advocate for it with conviction, while staying open to evidence and feedback. You'll get close to creators and readers and move comfortably between product strategy and the details of a checkout flow, an offer, an AI-built prototype or an experiment readout.

This is an individual contributor role....

Read the full posting on Substack's site ↗

Product

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