Create stunning original music for free in seconds using our AI generator. Make your own masterpieces, share with friends, and discover music from artists worldwide. Backed by Lightspeed, IVP and Menlo.
About the role
Lead the team that keeps Suno Corporate IT Systems running. As Senior Manager, IT Operations, you'll lead our IT Engineers and build our IT Service Desk. Your team owns IT operations across our four US offices — Cambridge, New York, San Francisco, and Los Angeles — including identity and access management, endpoint management, collaboration software, office A/V, office networking, and Tailscale. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 10+ years in IT, including 3+ years managing IT engineers, a help desk, or an IT operations team at a high-growth company
- You've built a support function, not just inherited one — you can discuss service model, SLAs, staffing, and deflection you put in place and what changed because of it
- Strong people leadership — you've hired, coached, given hard feedback, and managed performance, including for people in other offices and time zones
- Clear written communication — you need to be able to communicate clearly and concisely for executive, business, and technical audiences
- Judgment under growth — you can tell a one-way door from a two-way door, move fast on the reversible, and slow down on the consequential
More about this role
We're building the world's first creative entertainment platform, where the entire world can feel the joy and fulfillment of making music. Music is for everyone: Our users include everyone from grandmothers creating songs for their loved ones, to Grammy winners using Suno Studio, our power tool, to make the most popular hits in the world.
Building the future of entertainment requires ambition. The pace is fast, the problems are hard, and the work demands ownership and intensity. For the right people, it’s incredibly rewarding: a chance to shape a new medium, work with a small team that cares deeply about quality, make music, drink too much coffee, and build something that millions of people use to express themselves in ways that were never before possible.
Suno is the fastest growing consumer entertainment company and the leader in AI music. We are backed by leading investors including Bond Capital, Menlo Ventures, Lightspeed Venture Partners, IVP, Forerunner, Union Square Ventures, Alkeon, Quiet, Matrix Partners, Schroders Capital and, NVentures (venture arm of NVIDIA).
Lead the team that keeps Suno Corporate IT Systems running. As Senior Manager, IT Operations, you'll lead our...
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