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IT Support Analyst

Surge · Fort Payne, AL · On-site

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About Surge

Surge provides the fastest carrier registration, best developer experience, and simplest pricing so that you can add SMS to your app easier than ever. Backed by Y Combinator.

About the role

We are seeking an experienced IT Analyst to provide technical support for a distribution center in Fort Payne, Alabama. This role is responsible for troubleshooting and maintaining computer hardware, warehouse management systems, network connectivity, and other technology used throughout the facility. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • Pay Rate: $23.00 per hour
  • Regular Schedule: Monday, Tuesday, Thursday, and Friday
  • Regular Hours: 5:00 PM – 3:30 AM
  • Training Schedule: Monday, Tuesday, Thursday, and Friday, 6:00 AM – 4:30 PM
  • Work Arrangement: On-site
  • Provide Level 1 and Level 2 technical support for desktops, laptops, printers, copiers, IP phones, RF scanners, PC emulators, servers, and other IT equipment
More about this role

IT Analyst

Pay: $23.00 per hour

Schedule: Monday, Tuesday, Thursday, and Friday | 5:00 PM – 3:30 AM

Job Type: Full-Time

Job Summary

We are seeking an experienced IT Analyst to provide technical support for a distribution center in Fort Payne, Alabama. This role is responsible for troubleshooting and maintaining computer hardware, warehouse management systems, network connectivity, and other technology used throughout the facility.

The ideal candidate will have experience in IT support, desktop troubleshooting, networking, and warehouse systems. This position works closely with Operations, Facilities Maintenance, and corporate IT teams to resolve technical issues, maintain system functionality, and minimize disruptions to daily operations.

Pay & Schedule

  • Pay Rate: $23.00 per hour
  • Regular Schedule: Monday, Tuesday, Thursday, and Friday
  • Regular Hours: 5:00 PM – 3:30 AM
  • Training Schedule: Monday, Tuesday, Thursday, and Friday, 6:00 AM – 4:30 PM
  • Work Arrangement: On-site

Responsibilities

  • Provide Level 1 and Level 2 technical support for desktops, laptops, printers, copiers, IP phones, RF scanners, PC emulators, servers, and other IT equipment.
  • Troubleshoot computer...

Read the full posting on Surge's site ↗

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