About Surge
Surge provides the fastest carrier registration, best developer experience, and simplest pricing so that you can add SMS to your app easier than ever. Backed by Y Combinator.
About the role
Interested in learning more? Reach out directly to discuss this opportunity or share your resume for consideration. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Bachelor's degree in Engineering or a related field, relevant professional certifications preferred
- 3–5 years of quality control experience in high-volume machining or manufacturing
- Strong knowledge of quality management systems, Total Quality Management (TQM), and Six Sigma methodologies
- Experience with customer claims, corrective actions, supplier quality, and continuous improvement
- Excellent communication, leadership, and problem-solving skills
- Valid driver's license and willingness to travel to customer and supplier locations
More about this role
We are seeking an experienced Quality Control Manager to lead quality assurance initiatives in a high-volume manufacturing and production environment.
This is an excellent opportunity for a quality professional who is passionate about continuous improvement, root cause analysis, customer satisfaction, and maintaining the highest standards of product quality.
- Oversee daily quality control inspections, lot control, sorting, and nonconforming product management.
- Lead customer complaint investigations, root cause analysis, and corrective actions to prevent recurring defects.
- Monitor cost of quality and implement strategies to reduce defects, scrap, and rework.
- Manage supplier quality activities to ensure incoming materials meet established standards.
- Maintain quality systems, documentation, inspection processes, and product traceability.
- Lead quality improvement initiatives, training, and cross-functional problem-solving activities.
- Present quality performance metrics and improvement plans to leadership.
- Collaborate with customers, suppliers, and internal teams to drive operational excellence.
- Bachelor's degree in Engineering or a related field; relevant professional...
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