Surge provides the fastest carrier registration, best developer experience, and simplest pricing so that you can add SMS to your app easier than ever. Backed by Y Combinator.
About the role
We are seeking a Team Lead to support daily operations, customer satisfaction, and quality assurance activities at a customer site in Findlay, Ohio. This position provides leadership and guidance to inspectors and site personnel, ensures compliance with company and customer requirements, and helps maintain a safe, productive, and positive work environment. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- High school diploma or equivalent
- At least 1 year of experience in quality, inspection, manufacturing, production, or a related field preferred
- Previous leadership or team lead experience preferred
- Strong verbal and written communication skills
- Basic computer skills, including Microsoft Office and Microsoft Excel
- Ability to use gauges, measuring devices, and other quality inspection equipment
More about this role
Pay: $17.00/hour
Shift: 3:00 PM – 11:30 PM
Schedule: Monday–Friday
Weekends: Some weekends may be required
We are seeking a Team Lead to support daily operations, customer satisfaction, and quality assurance activities at a customer site in Findlay, Ohio. This position provides leadership and guidance to inspectors and site personnel, ensures compliance with company and customer requirements, and helps maintain a safe, productive, and positive work environment.
The ideal candidate is a hands-on leader who is quality-focused, dependable, flexible, and comfortable working in a fast-paced environment . This role requires strong communication skills, attention to detail, problem-solving ability, and the ability to coach and motivate team members.
- Build and maintain positive relationships with customers, inspectors, and site personnel.
- Communicate regularly with customers and other site-level stakeholders.
- Promote a customer-focused approach while ensuring quality and service expectations are met.
- Address customer and operational concerns professionally and promptly.
- Support site leadership with daily site operations.
- Train, coach, and support quality inspectors to ensure...
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