Startups

Deal Desk & Contracts Manager

Sword · Remote - US · Remote

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About Sword

Backed by General Catalyst, Khosla and Founders Fund.

About the role

AI fluency is a core expectation at Sword. Every candidate is assessed against our three-level framework — be ready to share real examples of how AI is already part of how you work. Every hire must demonstrate at least Level 1. The expected level will vary depending on the seniority of the role. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • Own the end-to-end contracting workflow for new and expansion deals: drafting from templates, issuing paper, tracking versions and driving to signature
  • Review and negotiate customer redlines on MSAs, order forms, BAAs and performance guarantees. Resolve standard positions yourself and escalate non-standard terms to Legal with a clear recommendation
  • Run the approval process: route discounts, non-standard pricing and risk terms to the right approvers (Sales, Finance, Legal, Clinical, Security) and hold them to SLAs
  • Advise reps on deal structure and the commercial levers available to them, and coach them on standard positions so fewer deals need escalation
  • Keep the system of record clean: contract status, terms and approvals captured accurately in Salesforce and the CLM, with a smooth handoff to Billing and Account Management after signature
  • Maintain the Deal Desk playbook: fallback positions, clause library, approval matrix, and the reasons deals get stuck
More about this role

At Sword, we’re building AI to heal billions and unlock humanity’s full potential. In doing so, we’re pioneering AI Care, a fundamentally new approach to healthcare built for medical reasoning, safety, and real-time treatment, not generic technology applied after the fact. As both a clinical-centric frontier AI lab and an applied AI platform, Sword is reimagining how care is delivered at scale, removing traditional barriers like appointments, waiting rooms, and stigma so more people can access the care they need—and ultimately get back to lives lived in full.

Since 2020, Sword has expanded across physical therapy, women’s health, cardiometabolic, and mental health, and is now moving beyond the session to a fully AI-native, 24/7 care program that brings physical activity, therapeutic exercise, psychotherapy, nutrition, and behavior change into one connected experience. More than 700,000 members across three continents have completed over 10 million AI sessions, helping 1,000+ enterprise clients avoid more than $1 billion in unnecessary healthcare costs. Backed by 42 clinical studies, 44+ patents, and more than $500 million raised from leading investors including Khosla Ventures,...

Read the full posting on Sword's site ↗

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