About the role
AI fluency is a core expectation at Sword. Every candidate is assessed against our three-level framework — be ready to share real examples of how AI is already part of how you work. Every hire must demonstrate at least Level 1. The expected level will vary depending on the seniority of the role. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Take the lead on directing and delivering timely solutions to moderately complex, loosely-scoped problems aligned to team and company goals, across all billing matters
- Independently put processes, SOPs and SLA standards in place that improve the efficiency, consistency and quality of revenue cycle operations
- Identify systemic trends and root causes in denials and payer behavior, and partner cross-functionally to drive durable fixes rather than recurring rework
- Identify and implement opportunities to leverage AI and automation to reduce manual operations and accelerate external cash collections
- Work cross-functionally with Accounting and FP&A on month-end close activities
- Enable Analysts on the team to be successful through mentoring, training and onboarding support, with the opportunity to oversee a small team as the function scales
More about this role
At Sword, we’re building AI to heal billions and unlock humanity’s full potential. In doing so, we’re pioneering AI Care, a fundamentally new approach to healthcare built for medical reasoning, safety, and real-time treatment, not generic technology applied after the fact. As both a clinical-centric frontier AI lab and an applied AI platform, Sword is reimagining how care is delivered at scale, removing traditional barriers like appointments, waiting rooms, and stigma so more people can access the care they need—and ultimately get back to lives lived in full.
Since 2020, Sword has expanded across physical therapy, women’s health, cardiometabolic, and mental health, and is now moving beyond the session to a fully AI-native, 24/7 care program that brings physical activity, therapeutic exercise, psychotherapy, nutrition, and behavior change into one connected experience. More than 700,000 members across three continents have completed over 10 million AI sessions, helping 1,000+ enterprise clients avoid more than $1 billion in unnecessary healthcare costs. Backed by 42 clinical studies, 44+ patents, and more than $500 million raised from leading investors including Khosla Ventures,...
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