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FIeld Service Engineer

Symbotic · USA Remote & Travel · Remote

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About Symbotic

Discover Symbotic’s end-to-end warehouse automation solutions trusted by leading retailers and distributors. Backed by SoftBank VF.

About the role

Symbotic is seeking for a Field Service Engineer to join our Micro-Fulfillment Operations team within our Customer Operations organization. Your job will be to support the performance, reliability, and availability of our automated micro-fulfillment and material handling systems in live customer environments. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • Advanced experience troubleshooting PLCs, HMIs, conveyors, robotic systems, electro-mechanical equipment, electrical circuitry, control panels, motors, sensors, and automation hardware
  • Experience supporting live operational environments where equipment uptime directly impacts production or fulfillment operations
  • Strong understanding of preventive maintenance, breakdown response, equipment recovery procedures, CMMS systems, and maintenance documentation practices
  • Proven ability to lead technical discussions and maintain professionalism in customer-facing and high-pressure operational situations
More about this role

With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility.

Symbotic is seeking for a Field Service Engineer to join our Micro-Fulfillment Operations team within our Customer Operations organization. Your job will be to support the performance, reliability, and availability of our automated micro-fulfillment and material handling systems in live customer environments.

This hands-on, customer-facing role requires strong electro-mechanical troubleshooting skills, operational awareness, and the ability to diagnose and resolve complex issues across robotic, conveyor, and automated equipment platforms. The ideal candidate is a proactive problem solver who thrives in a fast-paced environment, takes ownership of technical challenges, and partners effectively with customers and internal teams to maximize system uptime and operational performance.

The Micro-Fulfillment Operations organization is responsible for supporting, maintaining, and optimizing...

Read the full posting on Symbotic's site ↗

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