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Intern- Customer Success

Symbotic · USA Wilmington, MA - HQ · On-site

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About Symbotic

Discover Symbotic’s end-to-end warehouse automation solutions trusted by leading retailers and distributors. Backed by SoftBank VF.

About the role

Symbotic is seeking an intern to join our Customer Success team within our Operations organization. Your job will be to analyze automated system performance, support troubleshooting, and help cross-functional teams improve customer site outcomes. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • Currently pursuing a bachelor’s degree in industrial engineering, business, data analytics, engineering, or a related field
  • Strong analytical skills, including the ability to handle and interpret large data sets accurately and with attention to detail
  • Familiarity with Microsoft Excel, exposure to Python and SQL is a plus
  • Strong communication and listening skills, with the ability to build effective working relationships
  • A collaborative, customer-focused approach to teamwork
  • A proactive, solution-focused mindset and interest in using data to identify and address issues
More about this role

With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility.

Term: Summer (May-Aug 2027)

At Symbotic, early career talent plays a meaningful role in helping us reimagine the future of supply chain automation. Through our Internship and Co-op programs, students have the opportunity to contribute to real projects, collaborate with experienced engineers and business leaders, and gain hands-on exposure to the technologies powering our end-to-end robotics and automation solutions. We are looking for curious, motivated students who are excited to solve complex problems, bring new perspectives to cross-functional teams, and see their work make an impact in a fast-moving, innovative environment.

Along the way, Interns and Co-ops are supported through mentorship, professional development, networking opportunities, and a robust calendar of events designed to help them build community and grow their careers. Symbotic offers transportation and housing benefits...

Read the full posting on Symbotic's site ↗

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