Discover Symbotic’s end-to-end warehouse automation solutions trusted by leading retailers and distributors. Backed by SoftBank VF.
About the role
Symbotic is seeking for a ROC Operator to join our Remote Operations team within our Customer Operations organization. Your job will be to remotely monitor the performance and availability of our automated material handling systems, help coordinate onsite troubleshooting, escalate system issues to internal experts, and identify opportunities to improve system performance. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Minimum of 1 year of related experience or equivalent work experience
- Associate or bachelor's degree in Logistics, Supply Chain, Manufacturing, Industrial Automation, or equivalent work experience
- Experience working in a computer, automation, warehousing, manufacturing, or similar operational environment
- Knowledge of automation, warehousing, and business processes, with the ability to learn new equipment and system relationships
- Ability to review system performance, recognize trends, troubleshoot issues, and use data to support problem solving
- Strong written and verbal English communication skills with a high level of attention to detail and urgency
More about this role
With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility.
Symbotic is seeking for a ROC Operator to join our Remote Operations team within our Customer Operations organization. Your job will be to remotely monitor the performance and availability of our automated material handling systems, help coordinate onsite troubleshooting, escalate system issues to internal experts, and identify opportunities to improve system performance.
The Remote Operations team operates from Symbotic’s Remote Operations Center, a centralized operations hub supporting the monitoring, control, and optimization of site operations across the network. The team is part of Customer Operations and works closely with onsite customer teams and cross-functional partners to support quality, safety, system performance, and day-to-day operation of Symbotic’s robotic material handling systems.
- Remotely monitor automation system performance and availability while maintaining active...
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