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Service Readiness Engineer

Symbotic · USA Wilmington, MA - HQ · On-site

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About Symbotic

Discover Symbotic’s end-to-end warehouse automation solutions trusted by leading retailers and distributors. Backed by SoftBank VF.

About the role

Symbotic is seeking for a Service Readiness Engineer to join our Service Readiness team. Your job will be to support the successful deployment, maintenance, and service of robotics and automation equipment at customer sites by developing spare parts strategies, maintaining BOM structures, supporting PLM data, and helping establish maintenance requirements. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • Bachelor's degree in Mechanical, Electrical, Robotics, Industrial Engineering, or a related field preferred
  • Minimum of 3 years of experience working with BOM structures, including reviewing and submitting Engineering Change Orders (ECOs)
  • Experience reading or developing engineering drawings using PLM or CAD tools
  • Strong knowledge of robotics and automation equipment or a willingness to learn new technologies
  • Experience with CMMS and maintenance requirements a plus
  • Proficiency in Excel with the ability to work with large datasets
More about this role

With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility.

Symbotic is seeking for a Service Readiness Engineer to join our Service Readiness team. Your job will be to support the successful deployment, maintenance, and service of robotics and automation equipment at customer sites by developing spare parts strategies, maintaining BOM structures, supporting PLM data, and helping establish maintenance requirements.

The Service Readiness team helps ensure Symbotic's automation and robotics equipment is ready to be effectively maintained and supported throughout its lifecycle. The team partners closely with Engineering, Supply Chain, and Field Service to develop service materials, equipment data, spare parts requirements, and maintenance information that support customer site operations.

  • Develop spare parts lists for new robotics and automation equipment during product development and sustaining support.
  • Maintain maintenance and operations BOM...

Read the full posting on Symbotic's site ↗

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