Startups · AI

Account Manager

Symphony · New York · On-site

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About Symphony

Empower your frontline insurance reps with AI-powered training, augmentation, and automation. Built for insurance, optimized for speed. Backed by Y Combinator.

About the role

Symphony is seeking an experienced, high-performing Account Manager to manage, retain, and expand relationships with key enterprise accounts across global financial institutions. In this role, you will be the trusted advisor to major buy-side, sell-side, and FinTech clients, driving account health, unlocking cross-sell and upsell opportunities, and ensuring long-term platform adoption. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • Proven Experience in Account Management in FinTech, Financial Services, or Enterprise SaaS
  • Consistent history of hitting or exceeding expansion quotas and delivering tangible revenue growth from an existing client base
  • Demonstrated success navigating and growing global, matrixed enterprise accounts with complex procurement and decision-making structures
  • Superior executive presence with the ability to influence C-level stakeholders, lead complex commercial negotiations, and close high-value renewals
  • Strong understanding of SaaS business metrics (NRR, ARR, churn), enterprise software models, and secure enterprise technology integration
  • A passion for delivering an exceptional client experience through a value-driven, consultative selling approach
More about this role

About us @Symphony

Secure. Connected. Intelligent.

Symphony is an AI-powered communication and technology company fueled by interconnected platforms: messaging, voice, directory and analytics.

Our end-to-end encrypted technologies enable over 1,400 institutions to accelerate AI impact, prioritize data security, navigate complex regulatory compliance and optimize business interactions.

Symphony is seeking an experienced, high-performing Account Manager to manage, retain, and expand relationships with key enterprise accounts across global financial institutions. In this role, you will be the trusted advisor to major buy-side, sell-side, and FinTech clients, driving account health, unlocking cross-sell and upsell opportunities, and ensuring long-term platform adoption.

The ideal candidate brings strong commercial acumen, a track record of exceeding quotas within enterprise SaaS or financial tech, and the authority to engage C-suite stakeholders.

Account Expansion & Commercial Growth

  • Identify and execute upsell and cross-sell opportunities within existing enterprise accounts to grow total contract value
  • Expand Symphony’s footprint across target business units, desks, and user...

Read the full posting on Symphony's site ↗

Sales and Account Management

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