Empower your frontline insurance reps with AI-powered training, augmentation, and automation. Built for insurance, optimized for speed. Backed by Y Combinator.
About the role
You will manage assigned client implementations from kickoff through go-live and post-launch stabilization, serving as a key liaison between clients and internal teams. You will coordinate business and technical stakeholders to define requirements, manage delivery, validate readiness, and facilitate the transition from legacy trader voice systems to Cloud9. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Education: Bachelor's degree or equivalent practical experience
- Experience: 3+ years in project management, software implementation, professional services, or technical client delivery
- Project Management: Experience managing project plans, timelines, risks, issues, dependencies, and stakeholder communications
- Client Engagement: Strong communication, presentation, facilitation, and relationship-management skills
- Execution: Ability to independently manage assigned projects, solve problems, and escalate risks appropriately
- Technical Aptitude: Ability to understand enterprise software implementations, system configurations, integrations, and testing
More about this role
About us @Symphony
Secure. Connected. Intelligent.
Symphony is an AI-powered communication and technology company fueled by interconnected platforms: messaging, voice, directory and analytics.
Our end-to-end encrypted technologies enable over 1,400 institutions to accelerate AI impact, prioritize data security, navigate complex regulatory compliance and optimize business interactions.
Symphony is seeking a client-focused Professional Services Specialist to lead implementations and migrations of Cloud9, our voice trading and collaboration platform, for banks, broker-dealers, asset managers, and hedge funds.
You will manage assigned client implementations from kickoff through go-live and post-launch stabilization, serving as a key liaison between clients and internal teams. You will coordinate business and technical stakeholders to define requirements, manage delivery, validate readiness, and facilitate the transition from legacy trader voice systems to Cloud9.
Project Management & Delivery
- Lead assigned client implementations from kickoff through go-live, hypercare, and transition to ongoing support.
- Develop and maintain project plans, milestones, migration schedules, risk and...
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