Talkdesk is the leader in Customer Experience Automation (CXA), using AI and real-time data to automate customer journeys, reduce costs, and improve outcomes. Backed by 500 Global.
About the role
Talkdesk competes in a fast-moving enterprise market where durable, efficient growth separates market leaders from companies that simply outspend their way to results. To win, Talkdesk needs a disciplined go-to-market engine: one where every investment translates directly into results, resources are deployed with precision, and strategy converts to flawless execution. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 6 to 8+ years of experience across B2B technology marketing disciplines (such as Marketing Operations, Marketing Program Management, Integrated Campaigns or Demand Generation)
- Demonstrated experience partnering directly with marketing executive leadership (CMO/VP) to translate data into strategic decisions and executive narratives
- Proven track record creating, forecasting and reporting on multi-million dollar marketing operating plans and budgets
- Strong program management foundation with experience running high-visibility departmental initiatives from planning through completion
- Advanced hands-on proficiency in building the marketing analytics needed to deliver insights over information
- Demonstrated success redesigning workflows, eliminating departmental silos and improving speed to market
More about this role
Talkdesk competes in a fast-moving enterprise market where durable, efficient growth separates market leaders from companies that simply outspend their way to results. To win, Talkdesk needs a disciplined go-to-market engine: one where every investment translates directly into results, resources are deployed with precision, and strategy converts to flawless execution.
This role of Senior Manager of Marketing Operations is central to delivering on this need. Sitting at the bridge between high-level GTM strategy and day-to-day execution, you will ensure marketing investments directly drive pipeline and business growth. You will give leadership the strategic clarity needed to deploy resources for maximum return, while establishing the framework that clearly demonstrates marketing's full value.
You are at the center of the Marketing organization, partnering directly with the CMO, marketing leadership, campaign leads and project managers. While your peers manage the underlying martech systems, automation workflows and campaign requests, you will own the operational rhythms that power the department: fiscal planning, cross-functional program governance and actionable executive...
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