Make every interaction count: Talon.One empowers you to design smarter loyalty and promotion programs that drive growth, engagement, and revenue. Backed by CRV.
About the role
Join our team as an Enterprise Technical Account Manager at Talon.One, where you'll play a key role in driving the success of our API-first promotion engine for our enterprise clients across the growing Americas region. You’ll take ownership of the technical integration process, ensuring our platform fits seamlessly into each client’s ecosystem. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Own the end-to-end technical integration of our API-driven platform into each client's ecosystem
- Troubleshoot recurring technical issues and drive escalations through to resolution
- Manage a portfolio of enterprise accounts, tracking API usage to protect retention, growth, and satisfaction
- Partner with Customer Success Managers and Engineering to deliver a strong client experience
- Design and continuously improve customer onboarding processes
- Identify new technology partnerships and integration opportunities that expand our ecosystem
More about this role
Talon.One, an Adyen company, is the most powerful incentives engine that unifies loyalty, personalized promotions and offer management into a single platform.
Built for enterprise scale and security, Talon.One helps businesses design and deliver incentives that drive real customer behavior.
Today, over 300 of the world’s most-loved brands including Sephora, Gymshark and Costa Coffee work with Talon.One to turn their incentives into a reliable growth engine.
Join our team as an Enterprise Technical Account Manager at Talon.One, where you'll play a key role in driving the success of our API-first promotion engine for our enterprise clients across the growing Americas region. You’ll take ownership of the technical integration process, ensuring our platform fits seamlessly into each client’s ecosystem. As the technical lead for your portfolio, you'll proactively monitor API usage, resolve recurring issues, and manage escalations in close collaboration with our Engineering and Customer Success teams.
You’ll lead onboarding design, manage expectations, and deliver consistent value that boosts retention, growth, and satisfaction. In this strategic role, you’ll also explore new tech...
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