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Field Customer Engineer

Tanium · Remote, US · Remote

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About Tanium

Tanium is a unified endpoint management and security platform: agentic AI for real-time visibility, patching, and risk remediation across endpoints. Backed by a16z and IVP.

About the role

All roles at Tanium have access to Tanium Confidential Information, therefore, Tanium assigns a universal Position Risk Designation to all roles to hold everyone to the highest possible standard. All roles at Tanium are subject to the following requirements: Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • 3+ years of experience with Tanium as a customer, Solution Engineer, TAM, or in a related role
  • Excellent communication and customer engagement skills, with the ability to lead technical sessions and present outcomes to stakeholders at all levels
  • Deep working knowledge of the Tanium platform across endpoint management and security use cases
  • Demonstrated ability to learn new concepts quickly and apply them in customer-facing engagements
  • Experience executing or supporting POVs, POCs, pilots, or similar customer-facing technical evaluations
  • Strong technical foundation, including enterprise IT environments, endpoint operations, and scripting or automation skills
More about this role

Field Customer Engineers (FCEs) are pre-sales technical experts that execute Proof of Value (POV) engagements with precision and at scale, quickly demonstrating time to value and the power of the Tanium platform against the customer's business objectives. Engaged at a critical stage of the sales cycle, FCEs act as the expert during the POV — from co-creation and review of success criteria definition through execution and the technical win. Serves as a trusted advisor to both the customer and go-to- market resources.

Beyond individual engagements, FCEs build the gold standard: reusable POV workflows and use cases that streamline the POV experience and create a consistent, effective, and efficient experience for every POC. FCEs partner closely with Solution Engineers, Directors of Strategic Accounts, Customer Success Managers, Domain Architects, and customers to ensure every POV is aligned to business objectives and positioned to convert.

POV Execution

  • Own and execute Proof of Value engagements with precision, defining clear success criteria with the account team and customer that map directly to the customer's business objectives.
  • Configure and demonstrate the Tanium platform...

Read the full posting on Tanium's site ↗

Solution Engineering

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