Tekion's AI-native platform unifies every part of the automotive retail business—DMS, CRM, Digital Retail, Service, and more. Backed by Index.
About the role
We're looking for enthusiastic people who love challenges, pushes boundaries and is passionate about delivering awesome customer experiences. In this senior-level role, you will be a subject matter expert in your domain to help coordinate and communicate with our dealership clients regarding support issues and help keep the support team on track and in-line with processes and deliverables. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 5+years of experience as an Application Support Engineer or Customer Support Engineer
- At least 1-2 years in the automotive industry preferably supporting a DMS/CRM
- Previous experience in application, production or product support
- Ability to learn and master employer-specific software
- Complex problem solving
- Written and verbal communication skills
More about this role
Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3,000 people across North America, Asia and Europe.
We're looking for enthusiastic people who love challenges, pushes boundaries and is passionate about delivering awesome customer experiences. In this senior-level role, you will be a subject matter expert in your domain to help coordinate and communicate with our dealership clients...
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