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Senior Professional Services Engineer - East

Temporal · United States · Remote

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About Temporal

Backed by Index, Sequoia and a16z.

About the role

Deliver production-ready Temporal implementations by co-building initial workflows with customer and partner engineering teams Implement and teach production-safe workflow patterns, including retries, timeouts, heartbeats, determinism, and versioning

More about this role

Temporal customers are building some of the most critical, reliability-sensitive systems in production. They choose Temporal to move faster, ship with confidence, and operate durable workflows at scale.

As a Senior Professional Services Engineer , you will help customers and partners move from design to production-ready execution quickly and safely. You will establish strong delivery patterns, operational standards, and enablement that scale across teams and environments (cloud and self-hosted). This is a delivery-focused role centered on making systems work in the real world, and leaving customers better equipped than when you arrived.

Deliver production-ready Temporal implementations by co-building initial workflows with customer and partner engineering teams

Implement and teach production-safe workflow patterns, including retries, timeouts, heartbeats, determinism, and versioning

Identify and remove early activation blockers before they become escalations

Help customers stand up and operate Temporal Server in production, including self-hosted environments

Define worker deployment, scaling, and operational guardrails, including upgrade strategy, failure handling, and capacity...

Read the full posting on Temporal's site ↗

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