Backed by NEA.
About the role
Passionate about precision medicine and advancing the healthcare industry? Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.
What they're looking for
- Build and nurture relationships with physicians and clinical staff
- Proactively solve problems and present solutions to customers
- Help clinical staff schedule blood draws and coordinate mobile phlebotomy appointments
- Help clinical staff with Tempus ordering and requisition forms
- Assist patients with the Tempus Financial Assistance Program application
- Collaborate with on-site clinical staff to resolve customer service requests
More about this role
Passionate about precision medicine and advancing the healthcare industry?
Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.
The Clinical Account Coordinator role prioritizes customer service and entails cultivating and sustaining relationships with physicians and clinical staff to guarantee a superior Tempus experience. This position may necessitate travel between multiple accounts or full-time dedication to a single account. Work hours are split between home and client sites.
Customer Relationship Management
- Build and nurture relationships with physicians and clinical staff
- Proactively solve problems and present solutions to customers
Daily Tasks
- Help clinical staff schedule blood draws and coordinate mobile phlebotomy appointments
- Help clinical staff with Tempus ordering and requisition forms
- Assist patients with the Tempus Financial Assistance Program...
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