Say hello to the first free wireless provider on the nation’s largest 5G network. Get a free TextNow phone number with unlimited calling and texting in the app. Backed by Freestyle Capital.
About the role
Join us in our mission to break down barriers to communication and free the flow of conversation for people everywhere. TextNow is building the most flexible phone service in North America. As an app-first wireless carrier, we serve ambitious, self-directed people who expect transparency, value, and freedom in how they connect, control over their phone service with no contracts, no hidden fees, and no rigid rules. And we're growing, bringing our mission and technology to an expanding suite of products. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 6–10 years in lifecycle, CRM, or retention marketing, with meaningful ownership of retention and winback strategy and outcomes: not just executing campaigns, but owning, building and evolving the strategy behind them
- A specialist in retention and reactivation who has built dormancy, churn-reduction, and winback programs that measurably moved the numbers, and you can point to the impact
- Someone who has operated at a senior level and wants to stay hands-on and close to the craft
- Deep command of behavioral segmentation, trigger-based programs, and experimentation design
- Highly analytical and data-fluent, with a strong command of cohort analysis and incremental measurement
- Experienced operator who understands lifecycle infrastructure, platform architecture such as Braze or similar tools, and marketing systems design
More about this role
We believe communication belongs to everyone. We exist to democratize phone service. TextNow is evolving the way the world connects, and that's because we're made up of people with curious minds who bring an optimistic, yet critical lens into the work we do. We're the largest provider of free phone service in the nation. And we're just getting started.
Join us in our mission to break down barriers to communication and free the flow of conversation for people everywhere.
TextNow is building the most flexible phone service in North America. As an app-first wireless carrier, we serve ambitious, self-directed people who expect transparency, value, and freedom in how they connect, control over their phone service with no contracts, no hidden fees, and no rigid rules. And we're growing, bringing our mission and technology to an expanding suite of products.
As we enter our next phase of growth, retention and lifetime value are our biggest opportunities. We are looking for a hands-on, data-driven Senior Lifecycle Marketing Manager, Retention to own the customer relationship from the first paid moment through everything that follows, and to turn retention into a core driver of engagement...
Browse similar: Startup jobs · San Francisco Bay Area