Drive revenue with personalized guest engagement, loyalty programs, and data-driven marketing. The #1 software for restaurants.
About the role
You will own a meaningful area of the next generation of the Thanx platform, end to end, from the customer problem to the shipped product to whether it actually moved the business. This is real product, for real restaurant brands, on real data. The surface area is wider than “loyalty software” suggests. Thanx today spans: Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 5+ years of product management , with a track record of shipping products that real customers use and pay for. Ideally B2B SaaS, ideally data-heavy
- Hands-on with AI tooling, in practice, not in a slide deck. Real time in Claude Code, Codex, or comparable agentic tools, including prototypes, scripts, or workflows you built yourself
- Customer-obsessed and evidence-driven. You go to the customer first and the data second, and you can tell a loud request from a real pattern
- Technical fluency. You can read a schema, write a query, follow a pull request, and hold your own with engineers on tradeoffs
- Strong written thinking. Our specs are read by humans and agents alike. Clear, precise writing is the core craft
- High ownership in ambiguity. You thrive with a broad mandate and little process
More about this role
Thanx is a leading loyalty and guest engagement platform for regional and national restaurants. We help brands drive profitable growth by increasing guest frequency, growing digital sales, and reducing reliance on discounts. Most loyalty platforms work for guests who are already loyal. Thanx unifies loyalty, digital ordering, and marketing automation in one platform that turns first-time and casual guests into regulars, treating loyalty as a business outcome, not a program, and engaging across the entire guest base.
Thanx has raised more than $30M from elite investors including M33 Growth, Ribbit Capital, and Sequoia Capital. Our success is rooted in a culture that has attracted some of the best talent in the country, and we are proud of strong employee tenure, a track record of internal promotions, and the company-wide shift to working AI-native over the last 18 months. We credit our cultural “core behaviors” with these accomplishments: Think Boldly, Execute Reliably, Focus on What Matters, Say “Thanx” Genuinely, Encourage Diverse Perspectives, and Lead, Virtually.
You go to the customer first and the data second, and you can tell the difference between a loud request and a real...
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