About the role
Our Solution Architects function as a liaison between client and the Thunder team, translating client requirements into the architecture for key client needs. The SA understands the scope of the project and validates the correct resources for the project, maps business functional requirements to system/technical requirements, and ensures alignment of planning and solutions with client’s business goals.
What they're looking for
- US citizenship required, with ability and willingness to obtain security clearance(s)
- 4-6+ years consulting experience within the Salesforce Partner or AWS ecosystems, preferably within a large-scale Federal environment
- 2+ years of demonstrated track record of hands-on configuration of Amazon Connect
- Comfortable establishing credibility with key customer decision makers and influencers
- Strong problem-solving and analytical skills
- Ability to assess customers’ business goals and formulate product and services solutions that deliver measurable business outcomes
More about this role
Federal Solution Architect - AWS/Amazon Connect
Thunder's Solution Architect collaborates with our customers' technology and business stakeholders to develop a scalable Salesforce + Amazon architecture, vision, and strategy that enables best-in-class business outcomes.
Our Solution Architects function as a liaison between client and the Thunder team, translating client requirements into the architecture for key client needs. The SA understands the scope of the project and validates the correct resources for the project, maps business functional requirements to system/technical requirements, and ensures alignment of planning and solutions with client’s business goals.
Ideal candidates will demonstrate previous consulting experience specifically in Service Cloud Voice and Amazon Connect, and will partner with a Technical Architect to comply with best practices related to solution design, documentation, and guidelines that lead to the identification, selection, development and use of solutions and applications. SA will also serve as a Subject Matter Expert, partnering with sales and business development teams in the process of client discovery and sales engineering, to accurately...
Browse similar: Startup jobs · Remote jobs