Toast is a restaurant point of sale and management system that helps restaurants improve operations, increase sales and create a better guest experience. Backed by Bessemer and GV.
About the role
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. We're looking for a Principal People Success Partner (more commonly referred to as "HRBP") to serve as the strategic HR partner for Toast's R&D organization — a 2,000+ person community spanning Engineering, Product, and Design. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 10+ years of HR Business Partner experience
- Demonstrated expertise in org design — you've led restructuring initiatives, not just supported them
- Experience as a trusted partner to VP- and SVP-level leaders, you're known for your ability to influence and coach
- Strong analytical skills — comfortable using AI tools and working with employee data, engagement metrics, and headcount models to shape recommendations
- Excellent judgment: you know when to push, when to listen, and when to escalate
- High EQ and the ability to build trust quickly across a diverse, technically-oriented workforce
More about this role
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. We're looking for a Principal People Success Partner (more commonly referred to as "HRBP") to serve as the strategic HR partner for Toast's R&D organization — a 2,000+ person community spanning Engineering, Product, and Design. You'll report directly to the Senior Director, PSP and operate as a true thought partner to senior leaders, helping shape how we build, develop, and sustain a world-class product and technology organization.
This is a high-impact individual contributor role for someone who excels at navigating organizational complexity, influencing without authority, and translating people strategy into practical outcomes. The right person is equally comfortable in a room with a SVP discussing org design as they are rolling up their sleeves on a calibration cycle or a difficult performance conversation.
Note to applicants: We are prioritizing candidates located near our hubs in Boston, New York City, Toronto, San Francisco, and Omaha.
- Partner with R&D SVPs, VPs and senior directors to...
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