Toast is a restaurant point of sale and management system that helps restaurants improve operations, increase sales and create a better guest experience. Backed by Bessemer and GV.
About the role
As the Senior Manager of Talent Operations (NA) you will help build and deliver a frictionless employee experience spanning across the employee lifecycle for our teams in North America. You will have a critical role on the operations leadership team and will play a part in building out a global “shared services” model. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Typically requires 12+ years of related experience with a Bachelor’s degree, or 8+ years and a Master’s degree, or a PhD with 5+ years experience, or equivalent experience
- 7+ years of experience in managing People Operations/Shared Service Functions
- 5+ years of proven people management and leadership experience in a global organization
- Experience operating in a matrixed structure
- Expertise in Global HR Transformation, strategy, design and transition of People Operations to create value for the organization
- Manage compliance with labour regulations, GDPR requirements and best practices to ensure Toast remains compliant
More about this role
Toast is driven by building the all-in-one restaurant platform that helps restaurants operate their business, increase sales, engage guests, and keep employees happy. Our Talent Operations team is the heartbeat of our People and Places function, responsible for building global scalable tools, systems, processes, and dashboards that support our employees at every stage of their employee journey. We are helping transform the way that the People and Places Team delivers service to employees.
As the Senior Manager of Talent Operations (NA) you will help build and deliver a frictionless employee experience spanning across the employee lifecycle for our teams in North America. You will have a critical role on the operations leadership team and will play a part in building out a global “shared services” model. In this role, you will be accountable for the team of people providing front line support for all employee inquiries including benefits and leave administration as well as other operational activities and program delivery. To be successful in this role, you must have a customer-centric and continuous improvement mindset, a proven ability to leverage technology and processes to...
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