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Senior Product Designer, Consumer

Toast · Remote, US · Remote

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About Toast

Toast is a restaurant point of sale and management system that helps restaurants improve operations, increase sales and create a better guest experience. Backed by Bessemer and GV.

About the role

You'll own reservations and booking end to end, from the messy, undefined version of the problem to the pixels that ship. Booking looks simple on the surface. It isn't. Making it feel easy is what this role is all about. You'll flex across other consumer surfaces when we need you there. You'd join a small, ambitious Consumer Design team that feels and operates like a startup within a larger company. We have autonomy and the runway to reimagine dining and we all love to roll our sleeves up and jam together.

What they're looking for

  • 5 to 7+ years designing consumer or consumer-grade products, with shipped work in your portfolio
  • Range across native and responsive, guest-facing and operator-facing
  • Bonus for scheduling, availability, transactional, or marketplace flow experience, or anything where a guest action has to land cleanly in someone else's operations
  • Fluency with AI prototyping tools and Figma, with a strong handle on accessibility
  • Solid UX fundamentals and the judgment to know which one a problem needs
More about this role

About this role

Toast is shifting from B2B powerhouse to consumer innovator. We're using our restaurant and guest data to make dining feel personal and frictionless, and with AI in the mix, we want discovery, booking, and dining to feel genuinely memorable.

You'll own reservations and booking end to end, from the messy, undefined version of the problem to the pixels that ship. Booking looks simple on the surface. It isn't. Making it feel easy is what this role is all about. You'll flex across other consumer surfaces when we need you there.

You'd join a small, ambitious Consumer Design team that feels and operates like a startup within a larger company. We have autonomy and the runway to reimagine dining and we all love to roll our sleeves up and jam together.

  • Take an ambiguous problem and come back with a point of view and a prototype
  • Design the whole loop, not just the booking screen
  • Hold both sides in your head. A guest booking a table and a restaurant running a floor want different things
  • Use behavioral data and guest feedback to shape what's next
  • Build working prototypes fast, in whatever tool gets you there (Figma Make, Cursor, Replit, Magic Patterns, Lovable)
  • Get...

Read the full posting on Toast's site ↗

R & D : UX : Consumer

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