Toast is a restaurant point of sale and management system that helps restaurants improve operations, increase sales and create a better guest experience. Backed by Bessemer and GV.
About the role
You are a dynamic team player with proven impact in previous roles who is ready and willing to take on new challenges! You’re excited to join the remotely distributed group of product designers, user researchers, design ops leaders, and product managers that compose the Toast Design team. You embody the tenets that drive Toast’s Design practice: Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 5+ years in a product design role, with a portfolio showing end-to-end ownership of shipped work
- Experience redesigning mature product lines, not only launching new ones
- Strong systems thinking: you can design a coherent experience across multiple tools, workflows, and entry points
- Fluency in Figma, plus comfort prototyping with AI tools to test ideas quickly
- Experience working with PMs and Eng in a triad, and running independent research
- A record of using data (usage, funnel, or experiment results) to make and defend design decisions
More about this role
Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that we’ll deliver on their needs for today while investing in experiences that will power their restaurant of the future. We build experiences that help make operating and growing a restaurant and delighting guests easier and scalable. It’s why tens of thousands of restaurant locations love Toast.
You'll own the design of Toast's Marketing Tools: the surfaces restaurants use to reach guests, run campaigns, and understand what's working. This work sits as the foundation for our agentic marketing products, so the tools you design will increasingly be operated by, and alongside, AI agents. Restaurant operators are busy and rarely marketers by training, so the bar is a consumer-grade experience that gets them results without a manual.
You'll join the Guest Design team, which covers Digital Storefront, Marketing, and related agentic surfaces. You'll partner with a PM, an engineering lead, and designers working on CRM,...
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