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Senior Software Engineer, Care Automation

Toast · Remote, USA · Remote

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About Toast

Toast is a restaurant point of sale and management system that helps restaurants improve operations, increase sales and create a better guest experience. Backed by Bessemer and GV.

About the role

We are looking for a Senior Software Engineer to join this team and help shape the future of how these teams operate. You will contribute to building a strong technical foundation that will carry Toast through the next decade and beyond.

What they're looking for

  • 5+ years delivering production backend systems at scale
  • Proficiency in Java, Kotlin, or another object-oriented language
  • Familiarity with API lifecycle management, including versioning, documentation, and deprecation
  • Strong understanding of query languages, data modeling, and data distribution
  • Experience working with microservices and event-driven architectures
  • Bachelor's degree in Computer Science or a related field, or equivalent practical experience
More about this role

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

The Care Automation team builds the systems and automations that power how Toast supports its customers. Our work connects the platforms, workflows, and integrations that our Customer Care Agents rely on every day to resolve issues quickly and deliver a great customer experience.

We are looking for a Senior Software Engineer to join this team and help shape the future of how these teams operate. You will contribute to building a strong technical foundation that will carry Toast through the next decade and beyond.

In this role, you will design, build, and own backend services and integrations spanning Salesforce, billing systems, identity verification, and AI-enabled case management workflows. You will partner closely with Salesforce developers, operations stakeholders, and AI engineers to translate complex business processes into reliable, maintainable automation.

  • Design, build, and own backend services and APIs that power workflows for Customer Care Agents and the broader Toast team
  • Build and...

Read the full posting on Toast's site ↗

R & D : BTT : Operations, Sales &...

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