About the role
With limited supervision, responsible for providing moderately complex technical support and on-site services to customers. The Field Service/Start-Up Engineer II requires in-depth knowledge and expertise in troubleshooting, repairing, and maintaining complex equipment. The Field Service Engineer Level III will be expected to mentor and guide junior team members in resolving technical issues.
What they're looking for
- Knowledge of mechanical, electrical, and electronic systems, including the ability to read and interpret technical drawings, schematics, and blueprints
- Excellent problem-solving skills and the ability to think critically in high-pressure situations
- Exceptional communication and interpersonal skills, with the ability to effectively convey technical concepts to both technical and non-technical individuals
- Proven ability to work independently and collaboratively in a team environment
- High School Diploma or equivalent
- 3 years of relevant industry experience
More about this role
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With limited supervision, responsible for providing moderately complex technical support and on-site services to customers. The Field Service/Start-Up Engineer II requires in-depth knowledge and expertise in troubleshooting, repairing, and maintaining complex equipment. The Field Service Engineer Level III will be expected to mentor and guide junior team members in resolving technical issues.
Duties Notice
The statements below describe the essential duties of the person or persons assigned to this job. They are not intended as an exhaustive list of all job duties and responsibilities.
- Work closely with cross-functional teams to develop and implement troubleshooting strategies and solutions
- Develop and maintain strong customer relationships, ensuring high levels of customer satisfaction
- Collaborate with the Service Manager and other team members to develop and implement process improvements, standard operating procedures, and best practices
- Develop and implement comprehensive...
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