Transform your workouts with Tonal, the leader in smart home gym equipment. Get AI-powered training and full-body workouts in a sleek, space-saving design. Backed by Sapphire.
About the role
The Staff Solutions Architect owns end-to-end solutioning for initiatives across Tonal's Business Systems ecosystem - NetSuite, Salesforce, our iPaaS/integration layer, and the connected applications that run our commerce, finance, fulfillment, and service processes. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Partner with stakeholders across Sales, Care, Operations, and Finance to define systems strategy, gather and document business requirements, converting ambiguous requests into clear initiatives statements and scoped solutions
- Analyze current-state processes and pain points, design future-state processes that improve outcomes rather than automating existing inefficiencies
- Facilitate design workshops and drive alignment across functions with competing priorities
- 8+ years designing and deploying NetSuite solutions in enterprise environments, including hands-on configuration and extension
- Direct experience with Salesforce Sales and Services Clouds as part of a connected ecosystem - data model, objects, workflows, and how they integrate with ERP systems
- Hands-on experience with iPaaS platforms (MuleSoft, Boomi, Celigo, Workato, or similar), including integration design patterns, error handling, and monitoring
More about this role
The Staff Solutions Architect owns end-to-end solutioning for initiatives across Tonal's Business Systems ecosystem - NetSuite, Salesforce, our iPaaS/integration layer, and the connected applications that run our commerce, finance, fulfillment, and service processes.
You are accountable for the full development lifecycle of the initiatives you lead, from understanding the business problem, designing the future process and the system solution, leading the technical design, defining and executing the test approach, and seeing the change through to delivery and adoption.
Tonal's business model spans connected hardware and recurring membership revenue delivered across multiple go-to-market channels. Accordingly, the solutions you design will touch the full commercial and operational value chain - lead-to-quote, order management, fulfillment and forward logistics, customer support, and reverse logistics - as well as the financial processes those flows ultimately feed. Breadth of perspective across that ecosystem is as important to success in this role as depth of expertise in any individual module.
Partner with stakeholders across Sales, Care, Operations, and Finance to define systems...
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