About Torus Torus is headquartered in Utah and is expanding manufacturing at our 545,000-square-foot facility in Salt Lake City called GigaOne. Backed by Y Combinator and Alchemist.
About the role
We are seeking a detail-oriented and mission-driven Tier 1 Analyst to join our Torus Overwatch Command team. This role is critical in safeguarding the performance and safety of our energy assets across the country. The Tier 1 Analyst will serve as the first line of defense for system anomalies, emergency events, and performance deviations. You’ll be working as a real-time operator, dispatcher, and triage coordinator for renewable energy and battery storage systems in residential, utility and C&I environments. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 2+ years of experience in operations/monitoring roles, NOC/SOC environments, or utility/dispatch roles (O&M, SCADA, EMS, etc.)
- Strong technical aptitude, comfortable with interpreting real-time data, alarms, and fault codes
- Calm under pressure, highly organized, and able to follow detailed procedures in live scenarios
- Excellent written and verbal communication, clear, concise reporting and professional coordination
- Must be able to work on a rotating schedule, including nights, weekends, and holidays
More about this role
We are seeking a detail-oriented and mission-driven Tier 1 Analyst to join our Torus Overwatch Command team. This role is critical in safeguarding the performance and safety of our energy assets across the country. The Tier 1 Analyst will serve as the first line of defense for system anomalies, emergency events, and performance deviations. You’ll be working as a real-time operator, dispatcher, and triage coordinator for renewable energy and battery storage systems in residential, utility and C&I environments.
You’ll be a good fit if you have solid technical depth and a strong customer mindset. You proactively identify and diagnose issues, not just respond to alerts, and communicate them clearly. You’re detail-oriented, organized, and able to work through complex issues and make decisions without perfect information. This role supports between field service and real-time operations. You’re responsible for analyzing systems and escalating information through the appropriate channels. Quality and safety matter in how you work. You’re comfortable in a fast-moving environment and willing to help build the way we operate as we grow.
- Real-Time Monitoring: Continuously monitor asset...
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