About the role
Do you thrive on solving complex technical challenges and connecting with people? Trimble is looking for a dedicated Technical Support Analyst to join our AECO team in Lake Oswego, OR or Westminster, CO. You will play a vital role in ensuring our customers succeed by providing expert troubleshooting and guidance on our ProjectSight solutions, directly impacting the productivity of construction professionals around the globe.
What they're looking for
- Minimum 2 years of experience in a software-based Technical Helpdesk or Support role
- Proven experience troubleshooting browser-based software and familiarity with browser developer tools
- Strong foundation in relational database architecture and concepts (SQL Server)
- Familiarity with iOS and Android mobile devices
More about this role
Do you thrive on solving complex technical challenges and connecting with people? Trimble is looking for a dedicated Technical Support Analyst to join our AECO team in Lake Oswego, OR or Westminster, CO. You will play a vital role in ensuring our customers succeed by providing expert troubleshooting and guidance on our ProjectSight solutions, directly impacting the productivity of construction professionals around the globe.
Trimble is empowering stakeholders through planning, design, construction and the entire asset lifecycle. The company’s innovative and connected ecosystem of solutions improves coordination and collaboration between teams, phases and processes. Automating work and transforming workflows, Trimble is enabling teams to deliver with confidence at every turn.
You will be the primary advocate for our users, serving as the go-to expert for the ProjectSight platform. By resolving technical hurdles and building lasting relationships, you directly influence the daily efficiency of construction teams. This role offers the opportunity to master a specialized software suite while growing your technical expertise in a supportive, collaborative environment.
- Serve as the...
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