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Launch Manager, Navan Premier

TripActions · San Francisco, CA · On-site

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About TripActions

Streamline your corporate travel management and expense processes in one app. Save time, gain efficiency, and reduce costs with this powerful, all-in-one solution.

About the role

As a Launch Manager you'll be the face of Navan for our most strategic Premier clients during the most critical moment of their journey — the transition from Reed & Mackay to Navan. You'll bring deep expertise in enterprise travel program management, a consultative mindset, and the ability to earn trust fast with sophisticated buyers. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • 4+ years in enterprise SaaS implementation, account management, project management, or corporate travel program management
  • Deep familiarity with corporate travel programs, including policy configuration, traveler profiles, approval workflows, reporting, and duty of care
  • Direct experience implementing or administering expense programs and/or corporate card programs
  • Understanding of month-end close processes, ideally with cloud-based ERPs (e.g., NetSuite, Sage Intact, QuickBooks Online)
  • A hyper-effective project manager who can dive into the weeds of complex data migration while remaining connected to macro business strategies
  • A natural, inquisitive problem solver who uncovers solutions to suit client needs
More about this role

As a Launch Manager you'll be the face of Navan for our most strategic Premier clients during the most critical moment of their journey — the transition from Reed & Mackay to Navan. You'll bring deep expertise in enterprise travel program management, a consultative mindset, and the ability to earn trust fast with sophisticated buyers.

You'll own the end-to-end migration experience: from discovery and data migration through go-live and early adoption — ensuring every client launches with confidence and immediately feels the Navan difference. This role is a rare opportunity to become the subject matter expert on one of our most strategic migration paths, helping to shape our playbook and influence product design.

  • End-to-End Ownership: Lead complex, high-touch migrations from Reed & Mackay to Navan Premier, managing all work streams, project plans, and timelines from kickoff to go-live.
  • Stakeholder Management: Serve as a trusted advisor to senior stakeholders (travel managers, CFOs, procurement), maintaining high-quality communication and holding executive presence.
  • Discovery & Workflows: Lead the discovery process to map legacy Reed & Mackay policies, workflows, preferred...

Read the full posting on TripActions's site ↗

Account Management/Customer Success

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