Premier consumer entertainment and commerce. Backed by General Catalyst.
About the role
As Head of Retail, you’ll own Triumph’s retail presence. Every card pulled in Rips is a real card, but the rip itself was built for the phone. Now we’re taking it to the places collectors already go. Over the next few years, that means our own stores and mall kiosks, vending machines, partnerships with local card shops, and a line of physical repacks. You’ll pick the formats and markets, prove them out in pilots, scale what works, and run the network day to day. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 7+ years in retail operations, with direct experience launching stores, kiosks, or vending fleets
- Track record of taking a retail concept from pilot to multiple locations while owning the P&L
- Financial rigor. You can model the unit economics of a store, a kiosk, or a single machine, and defend the numbers
- Experience managing high-value inventory, with loss prevention built into how you operate
- Experience hiring and leading teams spread across multiple locations
- Experience opening locations under real time pressure
More about this role
As Head of Retail, you’ll own Triumph’s retail presence. Every card pulled in Rips is a real card, but the rip itself was built for the phone. Now we’re taking it to the places collectors already go.
Over the next few years, that means our own stores and mall kiosks, vending machines, partnerships with local card shops, and a line of physical repacks. You’ll pick the formats and markets, prove them out in pilots, scale what works, and run the network day to day.
This is a builder role. You’ll be modeling unit economics, walking malls, negotiating with landlords and card shop owners, sourcing machines and fixtures, launching repacks with our collectibles team, and on the floor when the doors open. You’ll lead retail for Triumph with the full support of the operations team, and you’ll write the playbook every future location follows. This role reports to our Senior Director of Operations.
This role is based out of Fremont, with one day a week at Triumph’s headquarters in San Francisco.
Set Triumph’s retail strategy: which formats, which markets, in what order, and the unit economics behind each. Own the retail P&L.
Open and run our own stores and mall kiosks. Select sites with our...
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