Trusted by public sector agencies and private sector institutions on the front lines of illicit activity, including criminal networks, sanctioned actors and state-backed threats. Backed by Bessemer and Y Combinator.
About the role
Schedule: About one weekend on call per month after ramp, checking Slack and Intercom roughly every couple of hours for urgent customer issues. There is no pager rotation. Frequency: Most weekends pass without a page. When something does come up, it’s typically a customer-blocking issue needing a same-day response. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Active TS/SCI clearance, US citizenship, and a home base in the DC metro area (DC, MD, or VA)
- Proven customer success, deployment strategy, or other post-sales experience with US government accounts, including driving adoption, renewal, and expansion, and training both leadership and hands-on users
- Demonstrated AI fluency: you build and use AI workflows beyond basic summarization and know where human judgment stays essential
- Nice to have: a hands-on intelligence, blockchain analysis, or investigative background embedded in the US government
- Schedule: US business hours, with overlap for internal syncs and customer coverage
- Schedule: Occasional travel for customer visits, trainings, and conferences
More about this role
TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
The Deployment Strategist team at TRM Labs makes sure government customers achieve the outcomes they chose TRM to deliver. As the Deployment Strategist for National Security, you will own a portfolio of U.S. defense and intelligence accounts, from onboarding and training through adoption, value realization, and renewal, and you will help analysts and operators adopt TRM’s tools in a segment where missions, security rules, and workflows differ from any other TRM customer. This position requires US citizenship and an active TS/SCI clearance.
Act as the trusted advisor for your national security accounts: confidently explain complex technical and investigative concepts, and build the success plans, engagement cadence, and value story that carry renewals and expansion.
Get users to their first meaningful outcome: build and deliver...
Browse similar: AI jobs · AI startup jobs · Startup jobs · Remote jobs