Trusted by public sector agencies and private sector institutions on the front lines of illicit activity, including criminal networks, sanctioned actors and state-backed threats. Backed by Bessemer and Y Combinator.
About the role
Schedule: About one weekend on call per month after ramp, checking Slack and Intercom roughly every couple of hours for urgent customer issues. There is no pager rotation. Frequency: Most weekends pass without a page. When something does come up, it’s typically a customer-blocking issue needing a same-day response. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Practical, hands-on experience with blockchain analysis and virtual currencies, ideally in an investigative context
- Demonstrated AI fluency: you can point to a specific workflow you built or automated (beyond using ChatGPT to summarize a document) and describe the outcome it drove for your team
- Ability to use AI tools to scale a growing book of business, while still knowing exactly when a customer conversation needs a real, unscripted human response
- Schedule: Core overlap during North America business hours
- Schedule: Occasional travel within the United States and Canada for customer visits, trainings, and conferences
- Frequency: A few trips per quarter, typically short (2 to 3 days)
More about this role
TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
The Deployment Strategist team at TRM Labs helps government and law enforcement customers get full value from TRM’s intelligence platforms after the deal closes. As a Deployment Strategist supporting the public sector law enforcement segment, you will be the trusted advisor that state, local, campus, and federal investigators turn to as they trace illicit funds, adopt new workflows, and build cases. This role sits at the intersection of blockchain intelligence expertise and hands-on customer partnership, which is what makes Deployment Strategy at TRM different from a typical customer success seat.
Act as the trusted advisor for a portfolio of law enforcement customers, helping investigators translate TRM’s platform into faster, stronger cases against money laundering, fraud, and sanctions evasion.
Build and deliver both product...
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