Trusted by public sector agencies and private sector institutions on the front lines of illicit activity, including criminal networks, sanctioned actors and state-backed threats. Backed by Bessemer and Y Combinator.
About the role
Schedule: Formal on-call rotation for high-priority events, such as active hacks, law-enforcement support, and other time-sensitive matters. Frequency: Weekly rotation, with occasional weekend coverage; remote standby (free to go about your day and respond when paged), not worksite-bound. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Investigative or analytical experience in the private or public sector. 1-3 years is fine, we want people who want to grow into deep crypto expertise
- Strong AI fluency, meaning comfort using AI tools as a daily co-pilot to work a high-volume queue, with the judgment to know when the output is wrong
- Baseline crypto knowledge and the ability to recognize threat types such as investment scams, pig-butchering, and ransomware, and comfort pairing that with AI-assisted analysis
- Able to prioritize and work independently, with clear written handoffs, during hours when the rest of the team is offline
- Receptive to feedback from experienced tracers and engineers, and motivated to improve the triage process rather than only clear tickets
- Schedule: Standard North American EST business hours preferred, with overlap for daily handover to and from other regions
More about this role
TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
As a Global Investigator on the triage team, you are the first line of operational response in a fast-moving crypto disruption pipeline. You process inbound victim complaints, validate the output of our AI investigation tooling, and route cases into the investigative workflows that lead to frozen scam proceeds, takedowns, and recovered assets. You hold the disposition pen: your call is what turns a complaint into a freeze, an escalation, a recovery handoff, a victim notification, or a close.
Validate and route hundreds of complaint dispositions each week, feeding a live asset-recovery pipeline that gets stolen funds frozen before they move.
Use AI first-pass output as a co-pilot and catch the errors that matter, such as false positives, merged syndicates, and misclassified scam patterns, before they propagate downstream.
Enrich...
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