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About the role
As AI Operations Transformation Lead on the AI Transformation team, you'll take business workflows across Trustly and rebuild them around AI. You'll work with teams to understand how work gets done today, get clear requirements from the people who do it, and then build the new workflow yourself in Claude and the tools around it. You already use Claude every day and know how far it can be pushed. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Advanced daily user of Claude or a similar AI assistant, with examples of workflows you've built that other people use
- Hands on experience building automated workflows with AI, low code, or integration tools
- Strong at gathering requirements, including from stakeholders who don't yet know what they need
- 6+ years in operations, process improvement, business analysis, or a similar field
- Track record running complex cross functional processes or programs
- Comfortable building and tracking operational metrics and explaining them to Finance
More about this role
At Trustly, we're building a smarter, faster, and more secure financial future by revolutionizing the world of payments. As a global leader in Open Banking Payments, we are establishing Pay by Bank as the new standard at checkout, providing unparalleled freedom, speed, and ease to millions of consumers and merchants worldwide.
Our Ambition: To build the world's most disruptive payment network and redefine what the payment experience should feel like.
Trustly is a global team of innovators, collaborators, and doers. If you are driven by a strong sense of purpose and thrive in a dynamic, entrepreneurial, and high growth environment, join us and be part of a team that's transforming the way the world pays.
The AI Transformation team sits at the intersection of technology, product, and people, and is accountable for the operating leverage Trustly gains from making its processes and workflows AI native. The team partners with Customer Operations, Finance, Legal, People, and Go-to-Market to find the workflows where AI changes the economics, redesigns them, and proves the result in cost, cycle time, and reclaimed capacity. Every redesign carries a documented baseline and a figure Finance...
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