Book a car rental on Turo, skip the rental counter. From EVs and trucks to luxury vehicles, find the right car for your trip. Free cancellation on most trips. Backed by Kleiner Perkins and GV.
About the role
For this role, the target base salary range in Phoenix is $73,000 - $83,000 annually. This role is also eligible for equity and benefits. In general, our ranges reflect the market-based target for new hire salaries based on the level and location of the role. Within the range, individual pay is determined by objective factors assessed during the application and interview process, such as job-related skills, experience, and relevant education or training. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Bachelor's degree or equivalent professional experience
- Previous Trust & Safety experience within a peer-to-peer marketplace or car sharing industry
- Familiarity with advanced investigative and skip tracing tools such as TransUnion TLOxp or LexisNexis Accurint
- Professional certifications related to investigations or fraud, such as Certified Fraud Examiner (CFE) or equivalent
- Experience working directly with law enforcement agencies on asset recovery or criminal investigations
More about this role
We are seeking an experienced Investigator with supervisory expertise to lead and manage a team of Trust & Safety Investigators. This role involves overseeing a team responsible for investigating a range of risk events and providing essential Trust & Safety support to the Turo community.
A key function of this team is serving as the direct liaison with law enforcement and other governmental authorities. You will support the team in responding to critical incidents, law enforcement requests, subpoenas, search warrants, vehicle crimes, fraud cases, and other requests assigned by leadership.
You will have the opportunity to learn and grow with our diverse and talented team while playing a key role in the success of the business. The ideal candidate has superb judgment, leads with empathy, and has a keen eye for detail. You will report to our Trust & Safety Manager.
This position requires working from our dedicated Phoenix office and is not eligible for remote work.
- Lead and manage a team of Trust & Safety Investigators responsible for conducting thorough investigations into vehicle crimes, critical incidents, and other platform risks.
- Provide active case management support,...
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