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Staff UX Researcher

Turo · San Francisco · On-site

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About Turo

Book a car rental on Turo, skip the rental counter. From EVs and trucks to luxury vehicles, find the right car for your trip. Free cancellation on most trips. Backed by Kleiner Perkins and GV.

About the role

You'll work across some of our most strategically important domains, where you'll be our first researcher with a focus on pricing and marketplace dynamics. Pricing is one of the most powerful levers we have for driving guest demand and conversion, and it’s one of the most complex: because Turo is a peer-to-peer marketplace, hosts set their own prices, which means the research spans guest value perception, host pricing behavior, competitive positioning, and booking funnel merchandising. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • Masters or PhD in Human-Computer Interaction, Psychology, Data Science, Statistics, Behavioral Economics, or a related field
  • Experience in transportation, travel, mobility, or marketplace/growth-focused product teams
  • Familiarity with causal inference methods (diff-in-diff, regression discontinuity, propensity score matching)
  • A history of mentoring other researchers on quantitative methods
More about this role

This is one of the highest-leverage quantitative research roles in the marketplace space right now. Here’s what you need to know before reading further.

  • Greenfield scope — you’ll co-create the quantitative research roadmap, not inherit one.
  • Pricing research at marketplace scale, a rare and technically rich problem space spanning guest behavior, host decision-making, and competitive dynamics.
  • Strategic seat at the table, Turo’s CEO is a strong advocate for research, and researchers are regularly invited into cross-functional leadership groups.
  • A close-knit team with a strong reputation as a high-performing, collaborative team across the organization.
  • AI on your terms, no mandated tools; the team defines its own practice.
  • Lead quantitative research across product, design, marketing, and strategy functions.
  • Shape product roadmap decisions and strategically de-risk investments before they’re made.
  • Translate complex findings into narratives that move product, design, business, and leadership audiences.
  • Mentor the research team and help define the future of quantitative practice at Turo.

Research at Turo isn’t a support function, it’s a strategic one. Embedded within...

Read the full posting on Turo's site ↗

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