Build amazing customer experiences on the Twilio platform with APIs for SMS, RCS, voice, and email, plus conversational AI for smarter engagement, and identity verification for trust. Backed by Bessemer, a16z and Founders Fund.
About the role
As we expand our partner ecosystem to support global growth targets, we are expanding our team to scale responsibly. We are seeking a versatile Partner Program Manager to drive an exceptional experience across our Systems Integrators (SIs), ISVs, Resell, and Technology partners. This balanced role bridges the gap between high-touch partner experience, strategic cross-functional project management, and advanced lifecycle automation. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Education: Bachelor’s degree in Business, Marketing, Communications, or a related field, relevant experience may be considered
- Experience: 5–8 years of experience in partner program or project management, partner management, strategy and operations, or a similar role within a fast-paced technology company
- The "Get-Stuff-Done" Mindset: A proven track record of operating effectively in complex environments, turning ambiguous problems into plans, and delivering results without a rigid instructions script
- Project Management & Collaboration: Strong project management skills, with the ability to manage complex cross-functional timelines, align diverse stakeholders, and drive accountability
- Communication & Content: Excellent written and verbal communication skills for translating complex program guidelines into clear, compelling partner assets, guides, and updates
More about this role
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
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We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
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Join the team as Twilio’s next Partner Program Manager.
As we expand our partner ecosystem to support global growth targets, we are expanding our team to scale responsibly. We are seeking a versatile Partner Program Manager to drive an exceptional...
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