Build amazing customer experiences on the Twilio platform with APIs for SMS, RCS, voice, and email, plus conversational AI for smarter engagement, and identity verification for trust. Backed by Bessemer, a16z and Founders Fund.
About the role
This position is needed to enable our customers to build the future of communications. The Twilio Principal Presales Engineer role is a critical part of the sales team, responsible for delivering the technical win for customer accounts. They lead the technical pre-sales relationship, propose technical architectures, demonstrate the product, anticipates concerns, and offers creative solutions. They build customer trust in Twilio solutions. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Excellent communicator and presenter able to gain audience confidence
- An engaging storyteller - you can gain audience confidence and communicate complex topics to multiple levels of audience
- Ability to build a deep understanding of a customer’s communications needs and guide them to a technical solution
- Customer focused problem solver, adept at striking the balance between crafting innovative technical solutions and prioritizing the customer's best interests
- Excellent time management and prioritization skills, and ability to handle competing priorities in a fast-paced environment
More about this role
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
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We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
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Join the team as our next Principal Presales Engineer on Twilio’s New Business Communication team!
This position is needed to enable our customers to build the future of communications. The Twilio Principal Presales Engineer role is a critical part of...
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